To enhance your support options and provide a more seamless and convenient experience, we've designed the Access Digital Assistant.
Our dedicated support team is still on hand to deal with more complex or technical queries.
Achieve more from Procure Wizard
Instant assistance: Looking to perform common tasks in your software? We've designed your Access Digital Assistant to ensure you can get instant answers to our most frequently asked questions.
Convenient access: Access knowledge base articles directly from your software, saving you time when looking for the answers you need.
24/7 availability: Your Access Digital Assistant is available around the clock, helping you to get answers day or night.
Use the Access Digital Assistant
To use the Access Digital Assistant, follow the steps below.
In Procure Wizard, click the Access Digital Assistant
icon in the bottom right-side of the screen.
Click Send us a message.
Select the category you'd like help with, then select the specific query.
Review the answer and suggested guides.
Confirm whether the answer has resolved your query
If your query is answered, click the thumbs up 👍 icon.
If this hasn't resolved your query, click the thumbs down 👎 icon for further options.
📌 Note: Your feedback is invaluable to us. As part of our continuous effort to enhance your experience, we kindly request that, at the end of your experience with the Access Digital Assistant, you select the relevant feedback option.