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Reason why products say no price available

What the reason is that products say No Price Available. Can't order a product as the system say No Price Available.

Written by Cristian Bolba

Basket / Favourite Lists

This could indicate 2 reasons:

  • Product has been de-listed by the supplier.

  • Product has been restricted within the mini market.

Products and Categories

This could indicate 2 reasons:

  • Product has been de-listed by the supplier.

  • If you are multi-currency customer, the page is currently only able to display prices from your default currency suppliers.

Deactivated supplier

The supplier could have been deactivated. Check you have a current trading relationship in place with your supplier or if it has been suspended. To reactivate, please follow the below steps:

  1. Click on the Admin Cogs icon.

  2. Click on Suppliers, then Manage suppliers.

  3. Edit the relevant supplier account.

  4. Click on the Relationship tab and then Reinstate relationship to reactivate the trading relationship.

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