If you are unable to contact or reach your supplier to discuss your price file, then you can delist products from the price file directly from your login.
Recent price changes
Click the Admin cogs at the top of the page.
Click Suppliers, then click Recent Price Changes.
Select the Supplier from the list.
Select the option All price Changes from the list.
Set start date back to when the product/price was accepted.
Click Refresh.
Locate the product using the filter box in the middle of the screen.
Click the Graph Icon.
Enter the letter R in the box replacing the price.
Click Save.
Products and categories
Click the Admin cogs at the top of the page.
Click Products and Categories, then click Product Management
Type in the PID, SKU or keyword of the product, then click Search.
Locate the product, then click on the Graph Icon.
Remove the monetary figure and replace with the letter R.
Click Save.
📌 Note: some products are market managed so you will need to log into that account, providing you have access. If you do not have access, please contact your internal Head Office to action these for you.