If you or another user is unable to log into Procure Wizard there are several aspects of the user account you will need to check, these are detailed below:
Attached to at least one site with a role
Click the Admin Cogs
icon along the top bar.
Click Organisation Administration, then click Users.
Locate the user and click the Edit
icon.
Click the Associated Sites tab.
Ensure the user is attached to at least one site and on this connection a role is assigned.
User is active
Click the Admin Cogs
Click Organisation Administration, then click Users.
Locate the user and click the Edit
Ensure the check box titled is active is switched on, any changes click Update.
User has entered a valid homepage URL
Click the Admin Cogs
Click Organisation Administration, then click Users.
Locate the user and click the Edit
Locate the section titled homepage URL and remove contents.
Click Update to save any changes.