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Managing the orders that fall into does not balance due to under charges

If you need all orders to fall into the status does not balance including under charges, you can do this within a few simple steps.

Written by Cristian Bolba

To push all orders with a difference into does not balance please follow the below steps to activate the setting ignore undercharges during tolerance checks.

  1. Click the Admin Cogs icon along the top bar.

  2. Click Suppliers, then Manage Suppliers.

  3. Click the suppliers name to access the account, then click the Order Management (MGT) tab.

  4. Locate the setting Ignore undercharges during tolerance checks and use the check box to activate or deactivate.

  5. Scroll down to the bottom and click Update to save any changes.

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