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Product codes in orders show the letters PW in front of the product code

If you need to know why a product code in an order or credit has been replaced with a PW code, the following article will guide you through.

Written by Cristian Bolba

In the process of de-listing a product from a price files the SKU code (product code) is removed allowing the supplier to re-use the code if needed. When this happens, the system will automatically replace the SKU code field with the existing PID code along with the letters PW at the start.

If you believe your supplier has de-listed products incorrectly, please reach out to them directly to discuss your current price file.

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