Once an order has been created in Procure Wizard and any approval has been actioned the order will move to the order status awaiting acknowledge or it will bypass this stage and land directly in awaiting delivery.
If you need check if the order has been sent and how the order has been sent the status log tab will provide you with this information. The steps to find this page are below:
📌 Notes:
Only your supplier will be able to confirm the expected delivery date.
Only your supplier will be able to confirm if the products are in stock.
The Procure Wizard support team can track any order which is sent, if you have any concerns an order has been sent but not received by your supplier, please contact the support team via the digital assistant in your Procure Wizard login.
Locate the Order.
Click the Status Log tab.
Locate the logged events section.
The order will send by 3 methods:
Email.
FTP (electronically directly to the suppliers ordering system).
AS2 (electronically directly to the suppliers ordering system).
If there is no record of the order being sent to the supplier, and the supplier is a full system supplier please contact your supplier to check their order sending settings in their Procure Wizard account. If the supplier is Self Managed or Ad Hoc please contact your super user to review the order sending settings for the supplier.