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Viewing if and how an order has been sent to the supplier

If you need to view if and how an order is being sent to the supplier, you can do this withing a few simple steps.

Written by Cristian Bolba

There are several ways an order can be sent to the supplier:

  • Email.

  • AS2 - EDI.

  • FTP - EDI.

This can be reviewed in the following screen along with confirmation that the order was sent and received by the supplier.

  1. Locate the order.

  2. Click the Status Log tab.

  3. Scroll to the Logged Events section.

  4. In the Event Type column review the Order dispatched and Order acknowledgement received.

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