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Create back orders

If you need to create a back order to process a split delivery / invoice, you can do this within a few simple steps.

Written by Cristian Bolba

If you have received 2 or more invoices for the same purchase order a back order can be created to split the order across the multiple invoices.

  1. On the dashboard, use the Locate Order function to find the Order.

  2. At the top, click Delivery tab.

  3. At the bottom, click Create Back Order (this button will only appear after the delivery has been confirmed).

  4. If necessary, amend the Products and Quantities to match the delivery received.

  5. Click Save & Complete.

πŸ“Œ Notes:

  • A back order is never sent to the supplier, if you need to re-order missing goods a new order must be raised.

  • An order set to EDI will not display the create back order, as this supplier will auto create a back order when they send in the additional invoices.

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