Once products are created and assigned to a category, they cannot be moved to a different category. This restriction ensures consistency for customers, preserves historical data, and protects ordering processes. If a product appears under an incorrect category, the supplier must delist the product and recreate it with the correct category to ensure proper reclassification during the listing process. If the products are showing as [PW] PAC - Products Awaiting Categorization, these are products that are queued for review by our PAC Team. These will be updated and then assigned accordingly. To resolve categorization issues, follow these steps:
Check the Current Category: Verify whether the product is in a placeholder category like "[PW] PAC." If so, it is awaiting review and will be categorized appropriately by the categorization team.
Contact the Supplier: If the product is already categorized but appears under the wrong category, the supplier must delist the product and recreate it with the correct category.
Avoid Direct Edits: Remember that categories cannot be edited directly in Procure Wizard. All changes must go through the supplier to maintain data integrity.