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Viewing the time and date a basket order was created

If you need to view the time and date an order was created, you can do this in a couple of simple steps.

Written by Cristian Bolba

To view the time and date an order was created please follow the below steps:

  1. In the search bar, type the related Order Number.

  2. On the Details tab, scroll down to Order Name.

  3. The Date and Time shown here show when the basket was created.

πŸ“Œ Notes:

  • A basket can be created in advance of the order being sent, but a basket containing products will only be saved for 2 weeks, and then will be automatically deleted.

  • Products held in an open basket will update their price as new prices are accepted.

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