When building and submitting orders from the new ordering portal you may encounter your basket splitting into multiple orders for the same supplier, this is due to your supplier adding lead times directly to one or more of the products that you have added to your basket, these lead times require a separate order to apply the correct delivery date to fulfill the order. If you have any questions regarding the lead times, please contact your supplier directly to discuss.
Basket creates multiple orders for the same supplier
If you need to know why a basket may create two or more orders for the same supplier, you can find this information in the below article.
Written by Cristian Bolba
