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How to resolve duplicate invoice number issues in Procure Wizard

Procure Wizard enforces unique invoice numbers to ensure accurate record-keeping and prevent errors. Below is a guide to understanding and resolving issues related to duplicate invoice numbers.

Written by Cristian Bolba

Procure Wizard does not allow duplicate invoice numbers within the system. Each invoice must have a unique identifier to be successfully uploaded or confirmed.

If a CSV upload contains an invoice number that has already been used, the system will flag an error for that specific invoice. The upload will fail for the duplicate invoice, but other invoices in the file may still process successfully.

When manually confirming an invoice, the system will also prevent confirmation if the invoice number matches one already associated with a different purchase order.

Solutions to resolve duplicate invoice issues

  • Manual Amendments in the Portal: If an invoice fails due to a duplicate number in a CSV upload, you can manually handle the invoice in the portal. Use the appropriate screen to edit the invoice details, such as quantity or VAT, and ensure the invoice number is unique.

  • Making Invoice Numbers Unique: To resolve duplicate invoice errors, modify the invoice number to make it unique. For example, you can append a character (e.g., a period or a letter) to the existing number. This ensures the system recognizes it as a new, unique invoice.

Best Practices for Invoice Uploads:

  • Always verify that invoice numbers are unique before uploading a CSV file.

  • Maintain a consistent naming convention for invoice numbers to avoid duplication.

  • Regularly review uploaded invoices to identify and address any errors promptly.

By following these guidelines, you can efficiently manage invoice uploads and avoid issues related to duplicate invoice numbers in Procure Wizard.

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