Duplicate invoice and credit note numbers are not permitted within Procure Wizard as per the rules below:
No order and credit request is allowed to have the same invoice or credit not number for the same supplier ID within a 12-month period.
When un-cancelling orders or credits the system will return a warning message outlining that the action was not allowed due to another order or credit having the same value.
📌 Note: When invoice numbers start with leading zeros, any manual submission of these invoices must include the leading zeros as any invoice later submitted by a CSV import or EDI link will create a back order creating a duplicate order. This is because, for example, 000123 and 123 are unique numbers and the system will treat these orders as separate and unique invoices.
If you believe you have a duplicate invoice or credit, please report this to the Procure Wizard support desk via the digital assistant in your Procure Wizard login.