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Undo orders, credits, returns, transfers and stock requests in advanced stock

If you need to undo a delivery, credit, return, transfer or stock request in the stock take to adjust the delivered in values or products, you can do this within a couple of simple steps.

Written by Cristian Bolba

If an order, credit, return, transfer or stock request needs to be removed from an open stock take, the following steps will guide you through the process in the related outlet.

πŸ“Œ Note: To complete the following you must have manage outlets in your role permissions and access to the outlet.

Undo a delivery, credit, return, transfer, stock transfer

  1. Click the Admin Cogs along the top bar.

  2. Click Advanced Stock Controls, then click Outlets and Stores.

  3. Locate the outlet and click the Edit, then click the History tab.

  4. Search using the filter box for the object by the order, credit, reference number.

  5. Click the Reverse Green Arrow. If the button is missing this is because the related stock take is now locked and no further changes can occur.


Undo deleted or removed orders, credits and returns

  1. Locate the object via the order locator tool on the dashboard.

  2. Click the Details tab.

  3. Scroll to the bottom and click Restore. By clicking the restore button move the order back into the deliver in tab within the outlet.

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