If you are unable to approve an order in the system, the most common answer is that you are not attached to the mini market where the order has been placed. Please note, if you use Departments, the approver must also be attached to the departments.
To check this:
Log in to Procure Wizard.
Locate the order in question.
On the details tab, note down the mini market the order was placed.
Click on Admin Cogs
icon at the top of the screen.Click Mini Markets, then Manage Mini Markets.
Edit the mini market, then click on the Users Tab.
Using the filter box at the top, type in the name or user id to see if they are connected.