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Invoices for new site aren't appearing in the accounts export

New site added to portal but invoices aren't appearing in the export Invoices for new site aren't appearing in the accounts export

Written by Fabio Fois

If a new site has recently been added to the system and invoices don't appear to be exporting when setting is ticked for All Sites, you can check to ensure it's included by following the below steps.

  1. Click on Organisation Administration tab

  2. Click on Purchaser Group tab

  3. Click Edit and then untick Allow Attachment to Any Unit tick box option

  4. Click Update button

  5. Edit back into the purchaser group

  6. Tick the box for the new site

  7. Click on Update button to save changes

  8. Click back to tick the setting for Allow Attachment to Any Unit

New measures are being but in place to ensure these are automatically picked up when the above setting is enabled. If you need further assistance, please feel free to contact us by using our Digital Assistant.

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