If Users are reporting that orders are being approved before they have actioned, this can be caused by a Email Scanning software that tests the links and buttons in emails looking for Spam and Phishing emails. There is a setting that we can enable on your account, however, it will enforce all users to log in to approve orders rather than from the link within the email notification.
Please speak directly with your IT team to add our IP address to the allowed / whitelist list:
Email Addresses:
pm-bounces.procurewizard.com
[email protected]
[email protected]
Our IP addresses that Transactional and Broadcast messages are sent from:
50.31.156.96/27 (50.31.156.96 - 127) [Transactional]
104.245.209.192/26 (104.245.209.192 - 255) [Transactional]
50.31.205.0/24 (50.31.205.1 - 255) [Broadcast]