These settings control which email addresses receive notifications when a purchaser places a new order or raises a credit with you. Notifications can be configured at both depot and company level â which applies depends on whether the purchaserâs site is assigned to a depot.
New Order Email.
New Order Email with Attachment.
New Credit Email.
â ď¸ Important: These settings affect supplier-side order and credit notification emails only. They do not control order approval notification emails on the purchaserâs side â those are managed through the approval chain configuration on each mini market.
đ¤ Tip: To avoid common issues, ensure that email addresses are correctly entered without extra spaces or typos. Additionally, if emails are not being received, check for potential email delivery issues such as soft bounces, and consider working with your IT team to whitelist Procure Wizard email addresses.
Company-level vs depot-level settings
Which level to configure depends on whether the purchaserâs site is assigned to a depot:
Company Details (steps below) â applies to all purchaser sites not assigned to a specific depot. Acts as the fallback default for unassigned sites.
Manage Depots â applies to sites assigned to that depot and takes priority over company-level settings. See the update or add a depot guide for depot-level configuration.
To update the order settings within the company details section:
Click Administration.
Select Company Details.
Scroll down to Order Settings.
Add the email addresses, one per line, for sites not assigned to a specific depot.
Scroll down to the bottom of the page and click on Update tab.
If you need to manage your depots, please see the update or add a depot guide. For detailed instructions on setting up notifications for a depot, navigate to Administration, then Manage Depots, select the depot, and configure the email addresses in the Order Settings section. If order emails are still not being received, verify that the depot includes all intended email addresses in its order email settings. For unassigned sites, ensure the email settings are correctly configured under Administration > Company Details.
â ď¸ Important: if you will enter email addresses in both New Order Email and
New Order Email with Attachment fields, you will receive and order notification twice, on the email addresses that were set up in those fields.