If you need to update your email address for new orders or credits, Procure Wizard allows you to configure email notifications at both the depot and company levels.
New Order Email.
New Order Email with Attachment.
New Credit Email.
đ¤ Tip: To avoid common issues, ensure that email addresses are correctly entered without extra spaces or typos. Additionally, if emails are not being received, check for potential email delivery issues such as soft bounces, and consider working with your IT team to whitelist Procure Wizard email addresses.
To update the order settings within the company details section:
Click Administration.
Select Company Details.
Scroll down to Order Settings.
Add the email addresses, one per line, for sites not assigned to a specific depot.
Scroll down to the bottom of the page and click on Update tab.
If you need to manage your depots, please see the update or add a depot guide. For detailed instructions on setting up notifications for a depot, navigate to Administration, then Manage Depots, select the depot, and configure the email addresses in the Order Settings section. If order emails are still not being received, verify that the depot includes all intended email addresses in its order email settings. For unassigned sites, ensure the email settings are correctly configured under Administration > Company Details.
â ď¸ Important: if you will enter email addresses in both New Order Email and
New Order Email with Attachment fields, you will receive and order notification twice, on the email addresses that were set up in those fields.