Credits can only be sent to you by email, therefore it is essential that when your customers raise credits that it is sent to your corresponding mailbox. Depending on your Procure Wizard account this will be set at company level and also at depot level.
Default company settings
Any site not connected to a depot will use the details set in the company details.
Click Administration.
Click Company Details.
Locate the section titled credit settings.
Enter the email in the field titled new credit request email, multiple email addresses can be entered 1 per line.
Click Update to save any changes.
Depot settings
Click Administration.
Click Manage Depots.
Locate the depot and click Edit.
Locate the section titled credit settings.
Enter the email in the field titled new credit request email, multiple email addresses can be entered 1 per line.
Click Update to save any changes.