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Alert received that a price file has been attached but it is not visible to the purchaser

Supplier's Price File appears not to be linked.

Written by Cristian Bolba

If confirmation either via the supplier or an alert email that a price file has been created and linked to a site, but the site cannot order nor is the price file visible in the overview screen this will be because the price file has been de-activated by the supplier.
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To active / deactivate Price Files, the supplier should follow the below steps on their portal:

  1. Click into Price Lists and into Manage Price Lists.

  2. Click the Edit button on the price file.

  3. Tick / untick the Is Active option box.

  4. Click Update to save the changes.

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