If you have an order that requires the VAT adding to the delivery charge. You will need to ensure the order has not Exported.
The status will need to be set to Awaiting Delivery Status.
The Order Management will need to be set to Paper.
Then unlock the Invoice tab.
Click on the Red Cross tab + next to the Filter, this will populate the TAX column options to add to the delivery charge.
You will then have the option to add the VAT charge in the Net column.
This will then update the Gross.You will then need to ensure that the Status, Order Management and Order tabs are set back to Completed, Portal and Locked.
If you need further assistance, please contact us.
