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Raising a return

If you need to create or raise a return, you can do this within a few simple steps.

Written by Fabio Fois

If you need to return stock back your supplier please follow the below steps. Providing you have the correct access levels, check the supplier settings for Returns.

  1. Locate the Order you Ordered/Received the goods on.

  2. Click the Delivery Tab.

  3. Click Create Return.

  4. Confirm what Products are being returned by entering values into the Quantity (QTY) column.

  5. Click Confirm & Save.

📌 Note: You can only create a Return once the delivery tab has been confirmed, the option will then display on the delivery tab. After creating the Return please contact the supplier directly to confirm and arrange pickup.

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