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Change the pack size and or description on a product

How to change the pack sizing or product description.

Written by Cristian Bolba

It is not possible to amend the description or pack sizing on an existing product because of tracking reasons, you would need to delist and re-build it.

To do delist follow the below steps:

  1. Search for product via product locator.

  2. Once the product appears, click on Pricing tab.

  3. Click on Delist Product button.

This will remove the product from the portal for all customers, to re-add follow the below steps below

  1. Click on Product Management tab on left hand menu.

  2. Re-add product back into the system with correct details.

This will also allow you to use the same SKU code.

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